Legal & support

Privacy, Terms & Contact

Everything here mirrors the policies published for HAYAT TIME LTD. Questions? Reach us at support@hayattime.com.

Privacy Policy Terms of Service Contact Us

Privacy Policy

Effective date: 09/09/2025

1. Who we are (Data Controller)

HAYAT TIME LTD, 71–75 Shelton St, London WC2H 9JQ, UK
support@hayattime.com · +44 20 3769 0778

2. What we collect

  • Account & contact: email, name (if provided), support messages.
  • Subscription & billing: handled by Google Play / Apple; we don't store full card data.
  • Usage & device: app interactions, screens viewed, device model, OS version, crash logs.
  • Location: approximate or precise (based on device settings) to calculate accurate prayer times.
  • On-device signals for features:
    • Usage Access (Android): app usage times and foreground app package name to power screen-time stats, focus/session rules, and limits. We do not transmit per-app usage history to our servers.
    • Local VPN (Android VpnService): used only on-device to restrict network for selected apps/sites during Focus/Salah windows. No browsing traffic leaves the device or is sold/shared.
    • Overlays (display over other apps): a clearly dismissible "focus shield" UI during sessions. It does not intercept touches outside its bounds or mimic system dialogs.
    • Exact alarms + reboot: exact, user-visible prayer alarms; on reboot we re-schedule alarms only.

3. Why we use your data (lawful bases)

  • Provide and maintain the Service (contract).
  • Send reminders/notifications you enable (consent).
  • Improve features and fix bugs (legitimate interests).
  • Prevent abuse and ensure security (legitimate interests).
  • Comply with legal obligations (legal obligation).

4. Sharing

We do not sell personal data. We share data with processors only to run the Service, for example:

  • App stores (Google/Apple) for subscriptions/distribution.
  • Analytics/diagnostics (e.g., Firebase Crashlytics/Analytics) to improve stability and performance.
  • Email/support tools to answer your requests.

5. International transfers

Where data is transferred outside the UK/EU, we use appropriate safeguards (e.g., Standard Contractual Clauses).

6. Retention

We keep data only as long as necessary for the purposes above or as required by law. You may request deletion (see Rights).

7. Children

Not directed to children under 13. We do not knowingly collect data from children under 13. Contact us for deletion if you believe we have.

8. Your rights (GDPR/UK GDPR)

You may request access, correction, deletion, restriction, portability, or object to processing. Where processing relies on consent, you may withdraw it at any time. UK/EU users may lodge a complaint with a supervisory authority (UK: ICO).

9. Security

We use reasonable technical and organisational measures to protect your data. No method is 100% secure.

10. Permissions & platform-specific disclosures

  • Location (approx/precise): compute prayer times and related features.
  • Notifications & exact alarms: deliver timely Adhan/prayer reminders, including full-screen intents.
  • Receive boot completed: re-schedule alarms after device restart only.
  • Usage Access: measure screen-time and apply user-configured focus/limits. Per-app usage history is processed on-device; we do not transmit it to our servers.
  • Display over other apps: show a clear, dismissible "focus shield" during sessions; it does not block system UI or capture outside touches.
  • Foreground service: keeps time-sensitive features active with a persistent notification.
  • Local on-device VPN (VpnService): optionally restricts network for selected apps/sites during sessions. All routing is local; we do not proxy traffic to our servers; no browsing content is collected, sold, or shared. Disable at any time.
  • (iOS) Screen Time / Family Controls: HayatTime uses Apple's Screen Time Family Controls API to enable app blocking during prayer times and focus sessions, and lets you select which apps to block. We do not collect, store, or transmit any Screen Time usage data — all blocking is handled entirely by iOS. Revoke authorization anytime via iOS Settings → Screen Time → Family Controls.

11. Your controls

You can change permissions in system settings at any time (Location, Usage Access, Display over other apps, Notifications, Do Not Disturb, VPN consent), turn features on/off in the app, or request data access/deletion via support@hayattime.com.

12. Changes

We may update this Policy; we'll post updates here and revise the Effective Date.

Contact

HAYAT TIME LTD · 71–75 Shelton St, London WC2H 9JQ, UK

support@hayattime.com · +44 20 3769 0778

Terms of Service

Effective date: 25/08/2025

By downloading, accessing or using the HayatTime app or website, you agree to these Terms.

1. Eligibility

You must be 13+ to use the Service. If you are under 18, you must have parental/guardian permission.

2. Your account

Keep your account secure. You are responsible for activity under your account.

3. License

We grant you a personal, non-exclusive, revocable license to use the app for lawful purposes. You may not copy, modify, reverse engineer, or redistribute the app except as permitted by law.

4. Subscriptions & billing

  • Paid features are offered via Google Play and/or Apple. Pricing and terms are shown in-app.
  • Free trials renew into paid plans unless cancelled before the trial ends.
  • We do not store full payment details; billing is handled by the app store you purchased through.

5. Cancellation & refunds

  • Cancel any time in your Play Store or App Store subscription settings. Deleting the app does not cancel a subscription.
  • Refunds are governed by your app store's terms and our Refund Policy.

6. Acceptable use

Do not misuse the Service, interfere with others, attempt to gain unauthorised access, or violate applicable laws.

7. Intellectual property

All rights in the app, content, trademarks, and code belong to HAYAT TIME LTD or its licensors.

8. Disclaimer & limitation of liability

The Service is provided "as is" without warranties. To the maximum extent permitted by law, we are not liable for indirect or consequential losses.

9. Changes & termination

We may modify or discontinue the Service or these Terms. We may suspend or terminate access for violations.

10. Governing law

These Terms are governed by the laws of England & Wales. Courts of England & Wales have exclusive jurisdiction.

Contact

HAYAT TIME LTD · 71–75 Shelton St, London WC2H 9JQ, UK

support@hayattime.com · +44 20 3769 0778

Contact Us

We're a small team building HayatTime with love for the ummah — reach out any time.

Company
Hayat Time Ltd · No. 16667694
Registered office
71–75 Shelton St, London WC2H 9JQ, UK

We can help with

  • Technical issues and bug reports
  • Subscription and billing inquiries
  • Account and data deletion requests
  • General feedback and suggestions
🕊️ We aim to reply within 2–3 business days, in shā' Allāh
Email support